📌 Before placing your order:
– Cushions are made to order and cannot be cancelled once an order has been placed.
– UK/EU returns accepted within 14 days (unused items only).
– Faulty items? I’ll sort it - contact me first.
– Orders may be subject to customs/import fees if your item is produced and shipped from outside your region. Customers in Norway, Switzerland, Iceland, Liechtenstein, USA, Canada, Australia, New Zealand, and other non-EU countries should expect duties/VAT on arrival.
– I ship worldwide - if your country isn’t available at checkout, please email me at info@elusivemousegifts.com with your intended order and full delivery address, and I’ll provide a shipping quote and payment method.
– Some regions are excluded due to carrier restrictions (e.g. Canary Islands, Madeira, French overseas territories, U.S. Armed Forces addresses APO/FPO/DPO).
👉 FAQs
👉 Shipping Policy
👉 Refund Policy